Privacy Policy

Privacy Policy – Your Data is as Safe as Our Food

Last Updated: 28Feb 2026

At Krishi Dhara (www.krishidhara.com), we believe in absolute transparency—whether it’s about how our positive millets are grown or how your personal information is handled. We are committed to protecting your privacy and ensuring that your online shopping experience for chemical-free staples is completely safe and secure.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

To provide you with a seamless “farm-to-kitchen” experience, we collect the following types of information:

  • Personal Information: When you place an order, create an account, or subscribe to our updates, we collect identifiable details such as your name, email address (e.g., support@krishidhara.com format), phone number, and delivery address in Lucknow.

  • Payment Information: For secure transactions, payment details are processed through encrypted, industry-standard third-party payment gateways. We do not store your credit card or UPI PIN details on our servers.

  • Non-Personal Information: We automatically collect standard data such as your IP address, browser type, and interaction with our website to help us improve our online store.

2. How We Use Your Information

We use your data solely to enhance your experience with Krishi Dhara. Specifically, we use it to:

  • Fulfill Your Orders: To accurately pack and deliver your unpolished dals, cold-pressed oils, and millets to your doorstep.

  • Communicate with You: To send order confirmations, delivery updates, and customer support responses.

  • Send Relevant Updates: If you opt-in, we may send you occasional WhatsApp messages or emails about new product launches (like our seasonal Pahadi Daal), special discounts, or health guides.

3. How We Protect Your Data

We treat your personal data with the same strict quality control as our chemical-free groceries.

  • We implement robust security measures, including SSL (Secure Socket Layer) encryption, to protect your data during transmission.

  • Access to your personal information is strictly limited to authorized personnel who need it to process your order.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share necessary details (like your name, phone number, and Lucknow address) with our trusted local delivery partners solely for the purpose of getting your order to you on time.

5. Cookies Policy

Krishi Dhara uses “cookies” (small data files stored on your device) to remember your cart items, understand your preferences, and make your future visits faster and more personalized. You can choose to disable cookies through your browser settings, though this may affect the functionality of the website.

6. Your Rights

You have complete control over your data. At any time, you may:

  • Review and update the personal information in your Krishi Dhara account.

  • Request the deletion of your account and personal data.

  • Opt out of our marketing communications by clicking “unsubscribe” or contacting us directly.

Contact Us Regarding Your Privacy

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to our team:

  • Email: support@krishidhara.com / sales@krishidhara.com

  • Phone: +91-9453279912

  • Office Address: RD Plaza, Phulwari Road, Behind Jalsa Resort, Khurdahi Market, Lucknow, UP – 226002

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